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"You gotta make your own kind of music
Sing your own special song"
(Mama Cass Elliot)
My research goals are to explore and develop computational models and techniques to help users better access and retrieve more relevant information while doing their jobs more efficiently and effectively.
To achieve my research goals, I have focused on inter-disciplinary research in three main areas, specifically: user modeling, information retrieval and human factors. The fundamental idea behind my research is to capture information dynamically about a user and use it to improve retrieval performance and user performance. In my approach, I combine the system-centered approaches and user-centered approaches by taking a well-established evaluation framework in information retrieval while exploiting the strengths of formal knowledge representations in artificial intelligence for building the model.In addition to the main research stream, I am also interested in computer supported cooperative work (CSCW), human computer interactions (HCI), human factors (HF) and distributed computing (DC). Below is the list of my papers classified into several main research topics and the summary of my dissertation.
The final version of my dissertation can be downloaded here with its appendix can be downloaded here. And the slides for my defense can be downloaded here.
Papers classified by research topics
Cognitive user model supported intelligence analysts : ICIA05a , ICIA 05b. HCISS05
Text Summarization : HCISS06
Geospatial and Distributed Information Retrieval :SPIE05, SPIE06
User Models for Information Retrieval: ICAI00, IAT01, UM03, AAAI Doctoral Consortium 2004, AAAI MOO Workshop 2006
Empirical Evaluations of Adaptive User Model: UM03, AH04
Human Facrors: HFES03, HFES04
Collaborative Filtering: UAI99, AAAI Workshop 99, AAAI Workshop 98
Misc: AIPS98, IC2000,
Summary of Dissertation
I study the problem of employing a user model for information retrieval in which knowledge about a user is captured and used for improving retrieval performance and user performance. In my dissertation, I improve retrieval performance and user performance for information retrieval by capturing user intent dynamically through analyzing information from retrieved relevant documents and through combining it with the elements of an information retrieval application. I use semantic representation and decision theoretic principles for building this model. I develop the first unified evaluation framework to assess the effectiveness of the model using the selected collections from the information retrieval community and quantitative usability testing method from the human computer interactions community. The results have shown that our approach retrieves more quality documents in the initial run and performs competitively with the best traditional approach for relevance feedback from the information retrieval community (Ide dec-hi) after getting feedback. In addition, we have done a pilot study with human intelligence analysts. The results have shown that the user modeling approach tracked the analyst’s intent and adapted to each analyst’s search styles better than an off-the-shelf commercial keyword-based retrieval application.
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PAPERS |
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Hybrid User Model for Information Retrieval. 2006. Hien Nguyen, Eugene Santos Jr., Aaron Schuet, and Nathan Smith. In Technical Report of Modeling Others from Observations workshop at AAAI-2006 conference. To appear. | |
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What Is Needed for a Good Summary? - Two Different Types of Document Sets Yet Seemingly Indistinguishable to Human Users. 2006.
Qunhua Zhao, Eugene Santos, Jr., Ahmed A. Mohamed. Symposium in Hawaii International Conference on System Sciences (HICSS 39), Koloa, Kauai HI, USA, January 2006. | |
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Information retrieval in highly dynamic search spaces. 2006. Santos, Eugene Jr., Santos, Eunice E., Nguyen, Hien, Pan, Long, Korah, John, Zhao, Qunhua, and Pittkin, Morgan. Proceedings of the SPIE: Defense & Security Symposium, Vol. 6229, 1-12, Orlando, FL, 2006. | |
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A Cognitive Framework for Information Gathering with Deception Detection for Intelligence Analysis. 2005. Eugene Santos Jr., Qunhua Zhao, Gregory Johnson, Jr., Hien Nguyen and Paul Thompson. In Proceedings of 2005 International Conference on Intelligence Analysis, McLean, VA, USA, May 2005 . | |
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Counter Denial and Deception and Utility-Theoretic Information Retrieval for Intelligence Analysis. 2005. Paul Thompson, Eugene Santos, Jr., Qunhua Zhao, Gregory Johnson, Hien Nguyen. International Conference on Intelligence Analysis, McLean, VA, USA. | |
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OmniSeer: A Cognitive Framework for User Modeling, Reuse of Prior and Tacit Knowledge, and Collaborative Knowledge Services. 2005. John Cheng, Ray Emami, Larry Kerschberg, Eugene Santos, Jr., Qunhua Zhao, Hien Nguyen, Hua Wang, Michael Huhns, Marco Valtorta, Jiangbo Dang, Hrishikesh Goradia, Jingshan Huang, and Sharon Xi. In Proceedings of the 38 th Annual Hawaii International Conference on Systems Sciences (HICSS-38), IEEE Press, Big Island, HI. 2005. | . |
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Large scale distributed foraging, gathering, and matching for information retrieval: assisting the geo-spatial intelligence analyst. 2005. Eugene Santos, Jr., Eunice Santos, Hien Nguyen, Long Pan and John Korah. In Proceedings SPIE Defense & Security Symposium, Orlando, FL | . |
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Capturing User Intent for Information Retrieval. 2004. Hien Nguyen, Eugene Santos Jr., Qunhua Zhao and Hua Wang. In Proceedings of the 48th Annual Meeting for the Human Factors and Ergonomics Society (HFES-04), New Orleans, LA. 2004. Pages 371-375. |
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Evaluation of Effects on Retrieval Performance for an Adaptive User Model. 2004. Hien Nguyen, Eugene Santos Jr., Qunhua Zhao, and Chester Lee. In Adaptive Hypermedia 2004: Workshop Proceedings - Part I. Eindhoven, the Netherlands. Pages 193-202. |
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User Modeling for Intent Prediction in Information Analysis. 2003. Eugene Santos Jr., Hien Nguyen, Qunhua Zhao, and Hua Wang. In Proceedings of the 47th Annual Meeting for the Human Factors and Ergonomics Society (HFES-03), Denver, CO. Pages 1034-1038. |
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Empirical Evaluation of Adaptive User Modeling in a Medical Information Retrieval Application. 2003. Eugene Santos Jr., Hien Nguyen, Qunhua Zhao, and Erik Pukinskis. Lecture Notes in Artificial Intelligence 2702: User Modeling 2003 (Eds. P. Brusilovsky, A. Corbett, and F. de Rosis), Springer. Pages 292-296. |
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Kavanah: An Active User Interface Information Retrieval Application. 2001.Eugene Santos Jr., Hien Nguyen and Scott M. Brown. Proceedings of the 2nd Asia-Pacific Conference on Intelligent Agent Technology. Maebashi, Japan. Pages 412-423. |
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Active User Interface in a Knowledge Discovery and Retrieval System. 2000. Hien Nguyen, Mitch G. Saba, Eugene Santos, Jr. and Scott M. Brown. In Proceedings of the International Conference on Artificial Intelligence (ICAI2000). Las Vegas, Nevada. June 2000. Pages 339-344. |
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Environment and Means for Cooperation and Interaction in E-commerce Agent-based Systems. 2000. Hanh H. Pham, Hien Nguyen, Hop V. Nguyen. In Proceeding of the International Conference on Internet Computing (IC'2000). Las Vegas, Nevada. June 2000. Page 253-259. |
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Medical Document Information Retrieval through Active User Interfaces. 2000. Eugene Santos Jr., Hien Nguyen, Scott M. Brown. In Proceedings of the International Conference on Artificial Intelligence (ICAI2000). Las Vegas, Nevada. June 2000. Pages 323-329. (Invited paper). |
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The Decision-theoretic Interactive Video Advisor. Hien Nguyen and Peter Haddawy. 1999. In Proceedings of the Fifteenth Conference on Uncertainty in Artificial Intelligence- UAI 99. Stockholm, Sweden. Pages 494-501. |
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DIVA: Applying Decision Theory to Collaborative Filtering. Hien Nguyen and Peter Haddawy. 1999. In Technical Report of Artificial Intelligence for Electronic Commerce workshop, Orlando, Florida. Pages 20-26. |
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The Decision-Theoretic Video Advisor. Hien Nguyen and Peter Haddawy. 1998. In Technical report of the Recommender System Workshop AAAI 98, Madison, Wisconsin. Pages 77-80. |
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A Modular Structured Approach to Conditional Decision-Theoretic Planning. Liem Ngo, Peter Haddawy, and Hien Nguyen. 1998. In Proceedings of Conference on Artificial Intelligence Planning Systems AIPS98. Pages 111-118. |
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